Dual Web Terms and Conditions

1. Website Use

You may use the website for lawful purposes only.

You may not:

• Interfere with website functionality
• Attempt unauthorized access to systems
• Misuse or disrupt website operations

We may restrict access at our discretion.

2. Intellectual Property

All website content, branding, text, graphics, and materials are owned by Personno or its licensors. No content may be copied, reproduced, or distributed without prior written permission.

3. Website Disclaimer

The website is provided "as is." Personno makes no warranties regarding accuracy, completeness, or availability of website content.

4. Services

Personno provides access to Dual Web, a hosted service that serves AI-friendly versions of customer webpages, including activation, configuration, structured markup output, and related support (the "Services").

The scope, limits, and pricing are as agreed in writing, including via email, invoice, or checkout page, and are incorporated into these Terms.

5. Customer Responsibilities

• Customers must provide reasonable cooperation needed to set up and operate the Services.
• Customers are responsible for the content and legality of their websites and materials used with the Services.

6. Fees and Payment

Customers must pay the fees shown on invoice, checkout, or written agreement.

Unless otherwise stated:

• Fees are billed in advance
• Fees are non-refundable
• Late payments may accrue interest at the lesser of 1.5% per month or the maximum allowed by law.

Fees exclude taxes, which the customer is responsible for, excluding taxes on Personno’s income.

7. Term and Termination

• Service begins upon activation or purchase and continues until terminated.
• Either party may terminate for convenience with 30 days’ written notice.
• Either party may terminate for material breach if not cured within 10 days after written notice.
• Personno may suspend access if fees are overdue or if customer use creates a security risk or materially harms the Services.

8. Confidentiality

Each party will keep the other party’s non-public information confidential and use it only to perform under these Terms. This does not apply to information that becomes public through no breach, is independently developed, or is rightfully received from a third party.

9. Data and Security

Customers authorize Personno to process and transform website content and related data as necessary to provide the Services. Personno will maintain reasonable safeguards designed to protect customer data from unauthorized access or disclosure.

10. Intellectual Property

Personno owns the Services and all underlying software, systems, and documentation.

Customers retain ownership of their website content.

Customers grant Personno a non-exclusive license to copy, render, transform, and display customer content solely to provide the Services.

11. Warranty Disclaimer

Except as expressly stated, the Services are provided "as is."

Personno does not guarantee specific SEO outcomes, rankings, traffic, indexing, or citations by search engines or AI systems.

Personno does not represent or warrant that use of the Services complies with the policies or terms of service of any search engine, AI system, crawler, or third-party platform. Such policies may change at any time.

12. Limitation of Liability

Neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill.

Each party’s total liability will not exceed the fees paid by the customer to Personno in the 12 months before the event giving rise to the claim.

These limits do not apply to payment obligations or breach of confidentiality.

13. Indemnification

Customers will defend and indemnify Personno and its officers, directors, employees, and affiliates from third-party claims arising out of:

• Customer website content
• Customer misuse of the Services
• Customer violation of law or third-party rights
• Customer breach of these Terms

Personno will defend and indemnify customers from third-party claims alleging that the Services, as provided and used as permitted, directly infringe a valid U.S. intellectual property right, provided prompt notice is given and Personno controls the defense.

This does not apply to claims arising from customer content or unauthorized modifications.

14. Independent Contractors

The parties are independent contractors.

15. Assignment

Neither party may assign these Terms without consent, except in connection with a merger, acquisition, or sale of substantially all assets.

16. Force Majeure

Neither party is liable for delays due to events beyond reasonable control.

17. Governing Law and Venue

These Terms are governed by California law.

Exclusive venue is state or federal courts located in Los Angeles County, California.

18. Entire Agreement

These Terms constitute the entire agreement regarding website and Services use and replace prior discussions.